Complaint * Indicates a required field
Before we can investigate the complaint, a consent form must be signed by the person making the complaint. If you are making the complaint on behalf of another person then the other person must sign the consent form. We may also need to contact the other person to confirm details of the complaint. Download the form here and attach a completed copy at the end of this complaint form.
Firstname *
Surname *
Email *
Are you making this complaint on behalf of someone else? *
 Yes   No
What is your complaint about? *
Did you speak to a staff member about this matter?
 Yes   No
If yes, please provide their name
What steps have you taken to resolve your complaint? *
How would you like the TLC to resolve your complaint? *
Contact preference
Attach File
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